Dateranoth Posted July 9, 2014 Share Posted July 9, 2014 So, the cloud server I bought is being a complete PIA. On top of that I'm working 13 or 14 hours a day. Oh, and the tech support sucks. So, might be a while to get this damn thing fixed. In the mean time. Backup TS server is running at cw.gmcd.me Link to comment Share on other sites More sharing options...
PeeKnuckle Posted July 9, 2014 Share Posted July 9, 2014 Thank you, Dat. Much appreciated. Link to comment Share on other sites More sharing options...
Dateranoth Posted July 13, 2014 Author Share Posted July 13, 2014 As an update. The main TS is online, but I don't have any access to the server it's running on. So it could come and go at any time. However, they finally updated me on the issue. So, it looks like everything will be back to normal sometime next week. By normal, I mean, better, because all the random drops and lag should be gone as well. I'll just paste the email, it's easier. CloudAtCost has been experiencing extended storage outages due to the underlying Fiber channel Locking technology. Since our environment has grown so large we are constantly getting lost locks which is a manual process for us to track down and fix where the process of fixing one virtual server can take up to 15-20 minutes. To avoid this from happening in the future we have been moving to NFS SSD arrays. We have been moving all our customers and was at 90% completion before the last storage outage that affected the remaining 2000 fiber channel customers. We have 2 Support Teams focused the 2 actions 1. Migrating the remaining servers to a new NFS array.2. Fixing the remaining customers servers. We apologize for the delay in getting back to everyone on their support tickets in a timely manor but we expect everything to be back and better than ever early this week. Thanks again for your patience and we appreciate your business. Link to comment Share on other sites More sharing options...
Dateranoth Posted July 16, 2014 Author Share Posted July 16, 2014 Looks like they have solved most of the major issues. I was able to remote into the server again last night and test everything out. Working better than it ever has. No guarantees so I'm going to leave the backup up for another couple of weeks. If all goes well I will take it back offline. The renewal for the server the backup TS is running on comes up in October. I'm going to cancel it everything goes well to save me a crap load of money. After that I'll have to get a little more creative for backup solutions, but I'll do my best to keep the main server running and to get a backup going if the main fails. I won't run both at once though. Link to comment Share on other sites More sharing options...
PeeKnuckle Posted July 16, 2014 Share Posted July 16, 2014 Thank you so much, Dat. I love you. It's true. <3 Link to comment Share on other sites More sharing options...
MaskedVillian Posted July 16, 2014 Share Posted July 16, 2014 You the man DAT!!!! Link to comment Share on other sites More sharing options...
Kira Onime Posted July 17, 2014 Share Posted July 17, 2014 Cool. And I'm getting a headset today so yee... Link to comment Share on other sites More sharing options...
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